Returns & Exchanges
At Kinkly Shop, we want you to feel confident in your style, which is why we offer a 30-day return window for all unworn and unwashed apparel. If your new fashion piece isn't the perfect fit, we are here to help you find an exchange or process a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking receipt until your refund or exchange is processed.